Customer Care
We strive to deliver an exemplary service to all our customers to ensure they are completely delighted with every aspect of their new home and the service they receive throughout the process.
Our homes are a cut above the market, and we want to ensure that the service you receive is as well. At Kinsted we go the extra mile to ensure that you are not just satisfied with your new home but love living in it. We understand that from time to time, issues arrive and we want to provide you the service you expect to keep loving your new home. In order that we can do this in the most efficient way please complete the form below or contact us directly on the numbers indicated.
Report an issue
Use the form below to report an issue.
Customer Service Contact Details
Customer Care telephone during working hours:
For emergencies only, out of hours, please telephone 07823 533918, which will divert to our out of hours team.
Consumer Code.
Customer Complaints
Should you need to advise us of a complaint, please email: southern.customerservice@lovell.co.uk,. Our team will then handle your complaint appropriately.